Shipping policy

Last updated: 11/13/2025

Processing Times

Orders are processed within 1–3 business days.
During high-volume periods (product launches, holidays, giveaways), processing may take slightly longer — but we’ll always do our best to get your order out quickly.

Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on your location and the service you choose.
Typical delivery windows:

  • Standard Shipping (U.S.): 3–7 business days

  • Expedited Shipping (U.S.): 2–3 business days

  • International Shipping: 7–21 business days (varies by destination)

Please note: delivery times are estimates provided by the carrier and are not guaranteed.

Order Tracking

As soon as your order ships, you'll receive an email with a tracking number.
Tracking updates may take 24–48 hours to appear once the carrier scans the package.

Shipping Destinations

We currently ship to:

  • United States (all 50 states)

  • International destinations where allowed by law

If you try to check out and your location isn’t available, reach out and we’ll see what we can do.

Customs, Duties & Taxes (International Orders)

International shipments may be subject to import duties, taxes, or customs fees.
These charges are not included in our prices and are the buyer’s responsibility.

Lost, Stolen, or Damaged Packages

Once your order is handed off to the carrier, it is their responsibility to deliver your package safely.

If your package is lost or damaged in transit:

  • Contact the carrier first using your tracking number

  • Then email us at support@ojb420.com, and we’ll help however we can

Incorrect Shipping Address

Please double-check your shipping info at checkout.
If the address was entered incorrectly and the package is returned to us, we can reship it — additional postage may apply.

Questions?

We’re here to help.
Email us anytime at support@ojb420.com.